All ProSiebenSat.1 managed accounts have been transferred over to SOE as Pro7 stopped supporting the game. Everyone had 3 months (from 3.7.) to transfer them so, the timelimit has not yet passed.Go to this link and login with your old account & password: https://account.station.sony.com/reg/psgMergeStart.action?theme=ps2 Follow the instructions on creating a NEW SOE station account (an old account can not be used even if it doesn't have characters on it).Then verify the account with the email you get and login to SOE.com to make sure it works.If you have installed the game through Steam, you can now login with the new account you created and your characters should be there.